Patient Care Coordinator/Receptionist
Shared Practices Group LLC•Grand Junction, CO
•$19 - $21
About The Position
The Dental Front Desk Coordinator serves as the first and last point of contact for patients and plays a critical role in creating a welcoming, organized, and professional front-office experience. This position focuses on patient communication, scheduling, and administrative support to ensure smooth daily operations and support overall practice success. The schedule is Monday through Friday, 8 a.m. to 5 p.m. The pay rate is $19–$21 per hour.
Requirements
- Strong customer service and interpersonal communication skills.
- Excellent organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Comfort with computers, scheduling software, and basic office technology.
- Professional appearance and demeanor.
Responsibilities
- Greet patients upon arrival and assist with check-in and check-out.
- Answer incoming calls, respond to inquiries, and maintain a friendly, professional tone.
- Communicate appointment details, office policies, and general visit flow.
- Support a positive and calm environment for patients throughout their visit.
- Schedule, confirm, reschedule, and follow up on patient appointments.
- Maintain an organized and optimized schedule to support provider productivity.
- Coordinate recall, follow-ups, and unscheduled treatment appointments.
- Assist with daily office flow and communication between front and clinical teams.
- Maintain accurate patient records and documentation in the practice management system.
- Ensure patient forms and information are completed and up to date.
- Support administrative tasks including data entry, filing, scanning, and correspondence.
- Maintain a clean, organized, and professional front desk and reception area.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
