Patient Care Coordinator - Part-time

Beltone • Crawfordsville, IN

1d

About The Position

Beltone is seeking a part-time Patient Care Coordinator to support patient care and clinic operations. The coordinator assists the Hearing Care Professional, serves as a primary liaison for patients, manages appointments and communications, supports local marketing and referral development, and handles administrative, compliance, financial, and inventory tasks. The role contributes to a clean, welcoming office and a collaborative environment focused on premium patient care and innovative hearing technology.

Requirements

• High school diploma or equivalent.
• Proficiency in Microsoft Office.
• Ability to work varying hours.
• Customer service orientation.
• Team-player approach.
• Self-motivated, organized, and decisive.

Nice To Haves

• Two years of experience in office administration, sales, or customer service.

Responsibilities

• Perform office and administrative tasks efficiently.
• Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Manage appointments to maximize test opportunities and track patient engagement.
• Assist with local marketing and develop community relationships and referrals.
• Handle incoming calls and follow up with patients professionally.
• Process clinic forms accurately and support compliance with HIPAA and state laws, including verifying patient eligibility.
• Manage payments, reconcile cash balances, and oversee inventory.
• Maintain a clean, welcoming workspace.

Benefits

• Paid Time Off (PTO)
• Paid holidays
• Employee Assistance Program (EAP)
• Employee Engagement through Nectar recognition and rewards program
• 401(k) retirement plan (non-matching)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED