Part Time Patient Care Coordinator

Professional Physical Therapy•New Brunswick, NJ
•$37,440 - $43,680

About The Position

Professional PT, a provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate Patient Care Coordinator. The role serves as the first point of contact for patients and helps provide exceptional customer service and a positive patient experience. The company emphasizes high-quality care and a welcoming environment grounded in teamwork, respect, and integrity. Compensation is $18–$21 per hour, based on experience and qualifications.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a customer service or administrative role, preferably in a healthcare setting.
  • Excellent interpersonal and communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to multitask, prioritize tasks, and work in a fast-paced environment.
  • Proficiency in computer skills and ability to learn new software systems.

Responsibilities

  • Greet patients.
  • Answer phones.
  • Schedule patient appointments.
  • Complete new patient registration and data entry.
  • Discuss insurance benefits, authorization requirements, and payment responsibilities.
  • Collect patient balances, including copays, deductibles, and coinsurance.
  • Perform standard day-to-day clinical administrative responsibilities.

Benefits

  • Monthly performance bonus.
  • Sick time earned based on New York State Paid Safe and Sick Law.
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