Patient Care Coordinator- Part Time
About The Position
Peoples Injury Network Northwest, a brand partner of Upstream Rehabilitation, is seeking a part-time Patient Care Coordinator in Bothell, Washington. This entry-level office role supports the clinic’s daily operations, growth, and patient intake processes. Working collaboratively with the Clinic Director, the coordinator helps carry out efficient clinic procedures and supports Upstream Rehabilitation’s mission, vision, and values. The role requires friendly customer service, attention to detail, organization, and the ability to multitask across computer programs. The position is described as operating within normal business hours Monday through Friday, with a minimum expectation of 40 hours per week. Special events may require evening or weekend attendance, and additional hours may be needed. The work is primarily sedentary and performed indoors, with frequent computer and office-equipment use and regular communication with associates.
Requirements
- High school diploma or equivalent.
- Communication skills and the ability to relate well to Business Office and Field leadership.
- Ability to multitask, maintain organizational detail, meet deadlines, and work with little to no supervision.
- Efficient time-management and presentation skills as a member of a team.
- Ability to perform the essential functions of the position satisfactorily, with reasonable accommodations where applicable.
Responsibilities
- Greet everyone entering the clinic in a friendly and welcoming manner.
- Schedule new referrals received by fax or telephone from patients and physician offices.
- Verify patient insurance coverage and collect patient payments.
- Maintain an orderly and organized front-office workspace.
- Collect all money due at the time of service.
- Convert referrals into evaluations and schedule patient visits.
- Create an inviting clinic atmosphere and make welcome calls.
- Monitor and influence the patient arrival rate by creating a positive customer experience.
- Manage the schedule efficiently.
- Manage document routing and non-clinical documentation.
- Manage personal overtime and deposits.
- Manage caseload, discharge candidates, progress notes, and insurance reporting.
- Monitor clinic inventory.
- Attend required training with Territory Field Trainers for Raintree and other business-process updates.
- Complete quarterly compliance training.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
