Patient Care Coordinator- Part Time
About The Position
Peoples Injury Network Northwest, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator to support clinic operations in Bothell, Washington. This entry-level office role maintains pleasant and consistent daily clinic operations and supports clinic growth through effective practice management and patient intake. The coordinator works with the Clinic Director to carry out efficient clinic procedures and support Upstream Rehabilitation’s mission, vision, and values. The role includes welcoming patients and visitors, scheduling referrals and patient visits, verifying insurance coverage, collecting payments, and maintaining an organized front office. It also involves managing clinic schedules, documentation, deposits, inventory, caseload-related reporting, and the patient experience. The position operates during normal business hours, Monday through Friday, with at least 40 hours per week; additional hours and occasional evening or weekend events may be required.
Requirements
- High school diploma or equivalent.
- Communication skills and the ability to relate well to Business Office and Field leadership.
- Ability to multitask, maintain organizational detail, meet deadlines, and work with little to no supervision.
- Efficient time management and presentation skills.
- Ability to perform sedentary work, communicate and exchange information, operate a computer and office equipment, use repetitive motions to type, and view and read a computer screen.
- Ability to comprehend information and use judgment to respond appropriately in various situations.
Responsibilities
- Greet everyone entering the clinic in a friendly and welcoming manner.
- Schedule new referrals received by fax or telephone from patients and physician offices.
- Verify insurance coverage and collect patient payments, including all money due at the time of service.
- Convert referrals into evaluations and schedule patient visits.
- Create an inviting clinic atmosphere, make welcome calls, and monitor and influence arrival rates through a positive customer experience.
- Manage the clinic schedule efficiently and manage document routing and non-clinical documentation.
- Manage deposits and personal overtime.
- Manage caseload, discharge candidates, progress notes, and insurance reporting.
- Monitor clinic inventory and maintain an orderly, organized front office workspace.
- Attend required training with Territory Field Trainers for Raintree and other business process updates.
- Complete quarterly compliance training.
- Perform other duties as assigned.
Benefits
- Full-time positions may have the opportunity to participate in bonus programs or other incentive plans.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
