Patient Coordinator

Ivyrehab • Jersey City, NJ

1d

About The Position

The Patient Coordinator is the first point of contact for patients and helps deliver a welcoming, organized, and efficient clinic experience. The role supports front office operations, including patient registration, scheduling, and other administrative tasks, to coordinate smoothly between patients and the clinical team. The Patient Coordinator also maintains accurate patient records, manages appointments, and provides excellent customer service to patients and families.

The position is full-time and located in Jersey City, New Jersey. Compensation is $17–$22 per hour.

Requirements

• Proficiency with Microsoft Office applications, such as Excel, Word, and Outlook.
• Strong time management and ability to multitask in a fast-paced environment.
• Self-motivation and a drive to exceed patient expectations.
• Adaptability and a positive attitude when workloads fluctuate.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Nice To Haves

• Two or more years of administrative experience in a healthcare setting is preferred.

Responsibilities

• Serve as the first point of contact for patients.
• Support front office operations, including patient registration and scheduling.
• Handle administrative tasks that support coordination between patients and the clinical team.
• Maintain accurate patient records.
• Manage appointments.
• Provide excellent customer service to patients and families.

Benefits

• Employee Assistance Program
• Discount program
• Complementary therapy services
• 401(k) with company match
• PTO accrual
• Six holidays
• Access to an online education platform for learning and development
• Paid parental leave after 26 weeks of employment
• Partnerships with Hospital for Special Surgery and educational partners for continuous learning

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed