Patient Coordinator
About The Position
The Patient Coordinator, called a Patient Experience Coordinator at Aspen Dental, performs daily front-office tasks to create lasting impressions and build trust and loyalty with patients. The role reports to the Manager and includes a four-week training program. The coordinator provides patient support and service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. Duties include scheduling and confirming appointments, organizing charts, verifying insurance, collecting payments, balancing nightly deposits, processing credit card payments, and completing other tasks assigned by the Manager.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills with an ethical mindset.
- High regard for time management.
- Organized and detail oriented.
- Must be age 18 or older.
Responsibilities
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Schedule and confirm patient appointments.
- Organize patient charts.
- Verify insurance and collect payments.
- Balance nightly deposits and process credit card payments.
- Complete additional tasks as assigned by the Manager.
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) savings plan with match
- Career development and growth opportunities
- Best-in-class training program
- Free continuous learning through TAG U
- Flexible scheduling
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
