Patient Coordinator

Hero Practice Services • Los Angeles, CA

13d • $18 - $26

About The Position

The Patient Coordinator at Kids Dental Place and Orthodontics in Downtown Los Angeles, California, efficiently executes front-office processes in a pediatric dental practice. The role includes answering phones, scheduling appointments, and collecting payments. The coordinator provides a welcoming experience for patients and caregivers, supports accurate intake and patient flow, and helps maintain a clean, presentable practice. The position supports Hero Practice Services’ mission to provide quality dental, vision, and orthodontic care to children in underserved communities.

Requirements

• Attention to detail and the ability to handle a diverse workload.
• Strong interpersonal skills and a friendly, outgoing demeanor.

Nice To Haves

• Bilingual skills.
• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW.
• Previous dental experience.

Responsibilities

• Deliver a red-carpet experience to patients and caregivers while ensuring intake information is accurate and complete.
• Call patients regarding appointment confirmations, reminders, and cancellations.
• Follow scheduling best practices to optimize patients’ time.
• Review patient and family health needs to ensure all needs are met.
• Coordinate patient flow by keeping the appointment schedule organized and full.
• Keep the practice clean and presentable, including cleaning restrooms and the patient lobby, mopping, vacuuming, and dusting.
• Perform other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children.

Benefits

• Paid time off.
• Paid holidays.
• Medical, dental, and vision insurance.
• 401(k).
• Monthly bonus opportunities.
• Career growth opportunities within the practice and region.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed