Patient Coordinator

Aspen Dental Management • Marshalltown, IA

11d

About The Position

The Patient Coordinator, also called Patient Experience Coordinator at Aspen Dental, performs daily front-office tasks to create positive patient impressions and build trust and loyalty. The role provides patient support with compassion and care while following patient needs, company policies and procedures, government regulations, and dental board standards. The position reports to the Manager. New team members participate in a four-week training program.

Requirements

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Schedule and confirm patient appointments.
• Organize patient charts.
• Verify insurance and collect payments.
• Balance nightly deposits and process credit card transactions.
• Perform additional tasks as assigned by the Manager.

Benefits

• Paid time off.
• Health, dental, and vision benefits.
• 401(k) savings plan with match.
• Career development and growth opportunities.
• Best-in-class training program.
• Free continuous learning through TAG U.
• Flexible scheduling.
• Competitive compensation.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED