Patient Coordinator
Aspen Dental•Berlin, MD
•$15 - $20
About The Position
The Patient Coordinator, called a Patient Experience Coordinator at Aspen Dental, performs daily front-office tasks to create positive patient impressions and build trust and loyalty. The role provides patient service and support, including appointment scheduling and confirmation, chart organization, insurance verification, and payment collection. It also includes balancing nightly deposits and processing credit card payments, along with other tasks assigned by the Manager. New hires participate in a four-week training program.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills, with an ethical mindset.
- High regard for time management.
- Organized and detail oriented.
- Must be age 18 or older.
Responsibilities
- Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Schedule and confirm patient appointments.
- Organize patient charts.
- Verify insurance and collect payments.
- Balance nightly deposits and process credit card payments.
- Perform additional tasks as assigned by the Manager.
Benefits
- Paid time off.
- Health, dental, and vision benefits.
- 401(k) savings plan with match.
- Career development and growth opportunities.
- Best-in-class training program.
- Free continuous learning through TAG U.
- Flexible scheduling.
- A fun and supportive culture that encourages collaboration and innovation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
