Patient Services Coordinator

Innovive Health • Des Moines, IA

2d

About The Position

The Patient Services Coordinator (PSC) coordinates patient and clinician schedules, supports continuity of care, and serves as a communication link between patients, clinicians, and leadership. The position calls for strong organizational skills, attention to detail, and the ability to work in a fast-paced healthcare environment. Local travel is needed as necessary, approximately 30%.

Requirements

• Bachelor's degree or equivalent work experience.
• Proficiency in Microsoft Outlook, Excel, Word, and Teams.
• Strong communication, organizational, and multitasking skills.

Nice To Haves

• Degree in Human Services, Psychology, Social Work, Business, or a related field.
• At least 1 year of home health or healthcare experience.

Responsibilities

• Manage patient and clinician schedules to ensure accurate and timely visits.
• Coordinate admissions, recertifications, and resumption of care visits.
• Maintain staffing coverage and assist with schedule adjustments.
• Communicate with patients, clinicians, and leadership regarding scheduling needs.
• Monitor reports, productivity, and visit compliance.
• Support onboarding and scheduling of new clinicians.
• Ensure adherence to HIPAA and company policies.

What This Job Offers

• Job Type: Full-time