Patient Coordinator I

MedStar Radiology Network - Washington, D.C. & Maryland • Washington, DC

18d • Onsite

About The Position

Medstar Radiology Network is seeking a motivated, enthusiastic, compassionate communicator to join its patient-focused team as a Patient Coordinator I at an outpatient imaging center in Washington, DC. This is a full-time, Monday–Friday position with hours from 8:30 a.m. to 5:00 p.m.

The Business Office Team collaborates with and leads the Imaging Center team to provide excellent patient care and support operational goals. The role is part of a department responsible for customer- and patient-facing work, including welcoming and registering patients, coordinating patient needs, handling phone correspondence, scheduling appointments, maintaining inventory, and managing medical records. The broader career ladder offers opportunities to advance to Patient Coordinator II, Business Office Supervisor, and Business Office Manager.

Requirements

• High school diploma or general education degree (GED) to be competitive.
• Ability to work independently and multitask.
• Ability to provide accurate and concise documentation.
• Knowledge of medical terminology.
• Knowledge of computer applications and Microsoft Office.

Responsibilities

• Welcome and register patients.
• Coordinate patient needs and provide patient-facing support.
• Handle phone correspondence.
• Schedule appointments.
• Manage inventory.
• Manage medical records.
• Support excellent patient care and the operational goals of the Imaging Center and organization.

Benefits

• Shift differential pay and quarterly bonus program.
• Paid time off and holiday pay.
• Health insurance, including medical, dental, vision, and prescription coverage, with an FSA account.
• 401(k) plan with company match.
• Company-paid life insurance.
• Short-term and long-term disability.
• Employee assistance program.
• Remote work opportunities for select roles.
• Sign-on bonus or relocation assistance for qualified candidates in select positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED