Patient Coordinator I

MedStar Radiology Network - Washington, D.C. & Maryland • Bel Air, MD

10d

About The Position

Medstar Radiology Network is seeking a motivated, enthusiastic, compassionate, and strong communicator to join its patient-focused team as a Patient Coordinator I at an outpatient imaging center in Bel Air, Maryland. The Business Office Team collaborates with the Imaging Center team to provide excellent patient care and support the Center’s and organization’s operational goals. The role encompasses patient- and customer-facing duties, including welcoming and registering patients, coordinating patient needs, handling phone correspondence, scheduling appointments, managing inventory, and maintaining medical records. The position is part of a career ladder with opportunities to advance to Patient Coordinator II, Business Office Supervisor, and Business Office Manager. Entry-level candidates will be trained.

Requirements

• High school diploma or general education degree (GED) to be competitive.
• Ability to work independently and multitask.
• Ability to document accurately and concisely.
• Knowledge of medical terminology.
• Knowledge of computer applications and Microsoft Office.

Nice To Haves

• Radiology experience preferred.

Responsibilities

• Welcome and register patients.
• Coordinate patient needs and provide patient-facing support.
• Handle phone correspondence.
• Schedule appointments.
• Manage inventory.
• Manage medical records.
• Collaborate with the Imaging Center team to support excellent patient care and operational goals.

Benefits

• Shift differential pay and quarterly bonus program.
• Paid time off and holiday pay.
• Health insurance, including medical, dental, vision, and prescription coverage, with an FSA account.
• 401(k) plan with company match.
• Company-paid life insurance.
• Short-term and long-term disability.
• Employee Assistance Program.
• Remote work opportunities for select roles.
• Sign-on bonus or relocation assistance available to qualified candidates for select positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED