Patient Coordinator I

MedStar Radiology Network•Bel Air, MD

10d•Onsite

About The Position

Medstar Radiology Network is hiring a motivated, enthusiastic, compassionate, and strong communicator to join its patient-focused team as a Patient Coordinator I at an outpatient imaging center in Bel Air, Maryland. This is a full-time flex position with a schedule of Monday through Friday, 7:00 a.m. to 3:30 p.m., plus one Saturday per month from 8:00 a.m. to 2:00 p.m. Entry-level candidates will be trained. The Business Office Team collaborates with and supports the Imaging Center team in providing excellent patient care and meeting operational goals. Its work includes welcoming and registering patients, coordinating patient needs, handling phone correspondence, scheduling appointments, managing inventory, and maintaining medical records. The broader career series includes opportunities to advance from Patient Coordinator I to Patient Coordinator II, Business Office Supervisor, and Business Office Manager. Upper-level roles in the series also involve training, supervising, and managing Business Office team members. The organization describes its goal as maintaining a quality, high-functioning, customer-friendly outpatient imaging center. Medstar Radiology Network provides access to advanced imaging modalities and state-of-the-art equipment, with studies interpreted by radiologists with advanced subspecialty training.

Requirements

High school diploma or general education degree (GED) to be competitive.
Ability to work independently and multitask.
Ability to provide accurate and concise documentation.
Knowledge of medical terminology.
Knowledge of computer applications and Microsoft Office.

Nice To Haves

Radiology experience preferred.

Responsibilities

Welcome and register patients.
Coordinate patient-facing needs at the imaging center.
Handle phone correspondence.
Schedule appointments.
Manage inventory.
Maintain medical records.
Collaborate with the Imaging Center team to support excellent patient care and operational goals.

Benefits

Shift differential pay and quarterly bonus program.
Paid time off and holiday pay.
Health insurance, including medical, dental, vision, and prescription coverage, with an FSA account.
401(k) plan with company match.
Company-paid life insurance.
Short-term and long-term disability coverage.
Employee Assistance Program.
Remote work opportunities for select roles.
Sign-on bonus or relocation assistance for qualified candidates in select positions.
Training for entry-level candidates.
Career advancement and growth opportunities.