Patient Financial Advocacy Coordinator
About The Position
Onco360 Pharmacy is seeking a licensed or registered Pharmacy Technician to serve as a Patient Financial Advocacy Coordinator. This remote, full-time role assists patients and families in accessing financial resources for pharmacy co-pays, including assistance through nonprofit organizations and manufacturer programs. The coordinator helps identify resources suited to patients’ needs, explains the process, supports application completion, and reviews the documents needed to complete applications. The position is scheduled Monday through Friday, 10:30 a.m. to 7 p.m. CST, with starting pay of $23.00 per hour and up. A $5,000 sign-on bonus is available to employees starting before December 31, 2026.
Requirements
- High school diploma or GED.
- At least 1 year of patient assistance or advocacy experience.
- Registration with the Board of Pharmacy, as required by state law.
- Strong communication, organizational, and customer service skills.
Nice To Haves
- Associate degree or Certified Pharmacy Technician (PTCB).
- At least 3 years of patient assistance or advocacy experience.
- Specialty pharmacy experience.
Responsibilities
- Practice first-call resolution to help patients and families secure financial assistance for pharmacy co-pays.
- Maintain working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses, and drugs used in treatment.
- Support applications for nonprofit and manufacturer assistance programs.
- Clearly explain insurance benefits and co-pay structures.
- Maintain accurate patient demographic and insurance data in CPR+.
- Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.
- Help patients and families identify financial resources, understand application processes, complete applications, and review required documents.
Benefits
- Medical, dental, and vision coverage.
- 401(k) opportunity.
- Paid time off and paid holidays.
- Tuition reimbursement.
- Quarterly incentive bonus.
- Paid volunteer day.
- Referral incentive program.
- Company-paid life insurance.
- Short- and long-term disability coverage.
- $5,000 sign-on bonus for employees starting before December 31, 2026.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
