About The Position

Seeking a highly organized, proactive, and personable individual to serve as the primary point of contact for patients regarding insurance matters and appointment coordination. The role involves expediting medical appointments, coordinating insurance enrollments, and working directly with insurance companies to obtain approvals for medical appointments and treatments.

Requirements

  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proactive, responsible, and able to take initiative.
  • Strong follow-through and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Patient, professional, and service-oriented approach.

Responsibilities

  • Coordinate and expedite medical appointments for patients.
  • Assist patients with insurance enrollment and policy-related matters.
  • Communicate directly with insurance companies to secure approvals for appointments, procedures, and treatments.
  • Advocate on behalf of patients to resolve insurance issues and overcome coverage-related obstacles.
  • Serve as a resource for patients needing assistance with insurance-related questions and concerns.
  • Follow up consistently to ensure matters are handled promptly and efficiently.
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