Patient Coordinator Jobs

About The Position

Requirements

• Minimum education of a High School Diploma (or GED)
• Minimum of 1 year of medical office and customer service experience.
• Superior customer service, interpersonal and communication skills to interact effectively with physicians, staff, visitors, patients and family members.
• Highly organized with exceptional attention to details.
• Able to travel to multiple office locations if requested.

Nice To Haves

• Working knowledge of Microsoft, data entry and other business office system is preferred.

Responsibilities

• Opens the office at the designated time each day and ensures the readiness of the reception area, and that the front desk activities are fully operational.
• Greets and identifies patients and visitors, obtains additional patient information as needed, and communicates unexpected delays.
• Checks in patients, collects copays, and receives payments for services rendered, reconciling daily deposits.
• Maintains a neat and organized front office and waiting room.
• Schedules patient appointments efficiently.
• Manages and scans patient paperwork into the EMR and communicates via EMR and email.
• Provides daily confirmation of upcoming patient appointments.
• Prepares medical records requests.
• Makes copies, faxes documents, and shreds documents as needed.
• Monitors and orders office supplies.
• Checks out patients, schedules follow-up appointments and/or testing.
• Verifies patient insurance eligibility and obtains insurance and PCP referrals.
• Triage phone calls and messages.
• Manages and tracks patient flow through the office.
• Arranges and assists with scheduling patient transportation.
• Maintains office safety adhering to OSHA guidelines and patient confidentiality in compliance with HIPAA regulations.
• Performs other related duties as assigned by a Manager or other authorized TVE executive.

Benefits

• 401(k)
• Health insurance
• Vision Insurance
• Dental Insurance
• Tuition reimbursement for full-time and part-time employees
• Paid time off
• Seven (7) Paid Holidays