Office and Patient Coordinator OPC
About The Position
The Office and Patient Coordinator provides administrative and clerical support to program staff while assisting patients ages 65 and older with care needs in an Intensive Outpatient Program. The role combines hands-on clinical support with substantial administrative work and includes safely transporting patients in a provided vehicle, as applicable. The coordinator supports insurance verification and billing, patient admissions and documentation, and contributes to positive team dynamics and customer service. The position is based in Imperial, Nebraska, for a new program scheduled to open in January 2027, with staff starting in November 2026. It is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m. Compensation is up to $26 per hour, depending on experience. The position has no direct reports.
Requirements
- High school diploma or GED.
- Experience providing care to older adults in a hospital or nursing facility environment.
- Experience performing secretarial or clerical duties.
- Experience working with computers and electronic medical records.
- Good driving record and comfort transporting patients and driving a van.
Nice To Haves
- CNA, MA, or LPN certification preferred.
- Experience transporting patients preferred but not required.
- Knowledge of community resources for older adults.
- Familiarity with medical terminology and medical team roles, including coordination with other hospital departments.
Responsibilities
- Ensure patient care needs are met while patients are at the program.
- Complete the Census report as directed.
- Assist patients with consents and the admission process as directed.
- Take patient vital signs as directed.
- Complete the daily nursing checklist form as directed.
- Assist patients with the sit-to-stand test as directed.
- Document absences and patient encounters in multidisciplinary progress notes as they occur.
- Participate in treatment team meetings and coordination of care.
- Coordinate meals and snacks for patients.
- Maintain medical records, including filing and form tracking.
- Manage supply inventory, cleanliness, and group room setup.
- Maintain refrigerator logs and take necessary action when temperatures vary.
- Comply with the 25-point checklist and applicable regulations.
- Perform billing functions as directed.
- Verify patient insurance and complete monthly insurance verification forms as directed.
- Demonstrate understanding of community education definitions and activities.
- Participate in customer service training related to community integration.
- Participate in community analysis.
- Keep community education contacts up to date as directed.
- Contribute to a cohesive team environment and program success.
- Provide patient transportation in a provided vehicle, as applicable, and ensure it is safe.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
