Office and Patient Coordinator OPC
About The Position
The Office and Patient Coordinator provides administrative and clerical services to program staff and assists patients in the Senior Life Solutions Intensive Outpatient Program with care needs. The role combines hands-on clinical support with substantial administrative work, including insurance verification, billing procedures, clerical support, patient care assistance, and safe patient transportation in a provided vehicle when applicable. The coordinator supports positive team dynamics and excellent customer service while contributing to patient care, regulatory compliance, and community integration. The program serves older adults ages 65 and older and is located in Scott City, Kansas. It is a new program scheduled to open in January 2027, with staff starting in November 2026. The position has no direct reports.
Requirements
- High school diploma or GED.
- Experience providing care to older adults in a hospital or nursing facility environment.
- Experience performing secretarial or clerical duties.
- Experience working with computers and electronic medical records.
- Good driving record and comfort transporting patients and driving a van.
- Ability to talk and hear as regularly required by the role.
- Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
- Ability to perform intermittent physical activities including standing, walking, bending, kneeling, stooping, crouching, lifting, driving, and supporting patients.
Nice To Haves
- CNA, MA, or LPN certification preferred.
- Patient transportation experience preferred but not required.
- Knowledge of community resources for older adults.
- Familiarity with medical terminology and medical team roles and functions with other hospital departments.
Responsibilities
- Help ensure patients' care needs are met while they are at the program.
- Complete the Census report as directed.
- Assist patients with consents and the admission process as directed.
- Take patient vital signs as directed and complete the daily nursing checklist as directed.
- Assist patients with the sit-to-stand test as directed.
- Document absences and patient encounters in multidisciplinary progress notes as they occur.
- Participate in treatment team meetings and coordination of care.
- Coordinate meals and snacks for patients.
- Maintain medical records, including filing and form tracking.
- Manage supplies inventory, cleanliness, and group room setup.
- Complete refrigerator logs and take required action when temperatures vary.
- Comply with the 25-point checklist and applicable regulations.
- Perform program billing functions as directed.
- Verify patient insurance and complete monthly insurance verification forms as directed.
- Demonstrate understanding of community education definitions and activities, and participate in customer service training related to community integration.
- Participate in community analysis and keep community education contacts up to date as directed.
- Contribute to a cohesive team environment and program success.
- Provide patient transportation in a provided vehicle as applicable, ensuring it is safe.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
