Office and Patient Coordinator OPC
About The Position
The Office and Patient Coordinator provides administrative and clerical support to program staff while assisting patients ages 65 and older with care needs in an Intensive Outpatient Program. The role combines hands-on clinical support with administrative responsibilities and contributes to positive team dynamics and excellent customer service. The coordinator may transport patients in a provided vehicle and helps ensure their transportation is safe. The program is located in Scott City, Kansas, and is scheduled to open in January 2027, with staff starting in November 2026.
Requirements
- High school diploma or GED.
- Experience providing care to older adults in a hospital or nursing facility environment.
- Experience performing secretarial or clerical duties.
- Experience working with computers and electronic medical records.
- Good driving record and comfort transporting patients and driving a van.
Nice To Haves
- CNA, MA, or LPN certification preferred.
- Experience transporting patients preferred but not required.
- Knowledge of community resources for older adults.
- Familiarity with medical terminology and medical team roles, including coordination with other hospital departments.
Responsibilities
- Ensure patients’ care needs are met while they are at the program.
- Complete the Census report as directed.
- Assist patients with consents and the admission process as directed.
- Take patient vital signs as directed.
- Complete the daily nursing checklist form as directed.
- Assist patients with the sit-to-stand test as directed.
- Document absences and patient encounters in multidisciplinary progress notes as they occur.
- Participate in treatment team meetings and coordination of care.
- Coordinate meals and snacks for patients.
- Maintain medical records, including filing and form tracking.
- Manage supply inventory, cleanliness, and group room setup.
- Complete refrigerator logs and take necessary action when temperatures vary.
- Follow the 25-point checklist and applicable regulations.
- Perform program billing functions as directed.
- Verify patient insurance and complete monthly insurance verification forms as directed.
- Understand community education definitions and activities.
- Participate in customer service training related to community integration.
- Participate in community analysis and keep community education contacts up to date as directed.
- Contribute to a cohesive team environment and program success.
- Provide safe patient transportation in a provided vehicle, as applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
