Office and Patient Coordinator OPC

Psychiatric Medical Care•Imperial, NE
•Onsite

About The Position

The Office and Patient Coordinator provides administrative and clerical support to program staff and assists Senior Life Solutions patients with care needs in an Intensive Outpatient Program serving adults aged 65 and older. The role combines hands-on clinical assistance with substantial administrative work, including support with insurance verification and billing. The coordinator may transport patients in a provided vehicle and helps ensure transportation is provided safely. This new program in Imperial, Nebraska, is scheduled to open in January 2027, with staff starting in November 2026. The position is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., and pays up to $26 per hour depending on experience (salary description: up to $55,620 per year). The position has no direct reports.

Requirements

  • High school diploma or GED.
  • Experience providing care to older adults in a hospital or nursing facility environment.
  • Experience performing secretarial or clerical duties.
  • Experience working with computers and electronic medical records.
  • Good driving record and comfort transporting patients and driving a van.
  • Ability to talk and hear regularly.
  • Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
  • Ability to perform intermittent physical activity, including standing, walking, bending, kneeling, stooping, crouching, lifting, driving, and supporting patients.

Nice To Haves

  • CNA, MA, or LPN certification preferred.
  • Experience transporting patients preferred but not required.
  • Knowledge of community resources for older adults.
  • Familiarity with medical terminology and medical team roles involving other hospital departments.

Responsibilities

  • Ensure patients’ care needs are met while they are at the program.
  • Complete the Census report as directed.
  • Assist patients with consents and the admission process as directed.
  • Take patient vital signs as directed.
  • Complete the daily nursing checklist as directed.
  • Assist patients with the sit-to-stand test as directed.
  • Document absences and patient encounters in multidisciplinary progress notes.
  • Participate in treatment team meetings and coordination of care.
  • Coordinate meals and snacks for patients.
  • Maintain medical records, including filing and form tracking.
  • Manage supplies, cleanliness, and group room setup.
  • Complete refrigerator logs and take required action when temperatures vary.
  • Comply with the 25-point checklist and applicable regulations.
  • Perform program billing functions as directed.
  • Verify patient insurance and complete monthly insurance verification forms as directed.
  • Maintain community education contacts as directed.
  • Participate in community analysis, community education activities, and customer service training related to community integration.
  • Contribute to a cohesive team environment and program success.
  • Provide safe transportation to patients in a provided vehicle, as applicable.
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