Office and Patient Coordinator OPC
About The Position
The Office and Patient Coordinator (OPC) provides administrative and clerical services to Senior Life Solutions program staff and assists patients with care needs. Senior Life Solutions is an intensive outpatient therapy program serving individuals, typically age 65 and older, who experience depression and/or anxiety related to life changes associated with aging. The OPC may transport patients in a provided vehicle and helps ensure transportation is provided safely. The role includes assisting with insurance verification and billing procedures, providing clerical support to team members, assisting with patient care, and contributing to positive team dynamics and excellent customer service. The position is onsite in Alpine, Texas, serves a patient population of adults ages 65 and above, and is scheduled Monday through Friday, with no holidays, weekends, or on-call work. The work environment involves exposure to viruses, diseases, and infections from patients. The role requires regular talking and hearing, a range of visual abilities, and intermittent physical activity, including standing, walking, bending, kneeling, stooping, crouching, lifting, driving, and supporting patients.
Requirements
- High school diploma or GED.
- Experience providing care to older adults in a hospital or nursing facility environment.
- Experience performing secretarial or clerical duties.
- Experience working with computers and electronic medical records.
- Good driving record and comfort transporting patients and driving a van.
- Administrative, organizational, interpersonal, and time-management skills.
- Ability to work as a team player within a small interdisciplinary team.
Nice To Haves
- CNA, MA, or LPN certification preferred.
- Experience transporting patients preferred, but not required.
- Knowledge of community resources for older adults.
- Familiarity with medical terminology and medical team roles and with functioning alongside other hospital departments.
Responsibilities
- Provide quality administrative and clerical services for program staff.
- Assist Senior Life Solutions patients with care needs.
- Assist with insurance verification and billing procedures.
- Provide clerical support to team members.
- Provide safe transportation to patients in a provided vehicle, as applicable.
- Contribute to positive team dynamics and excellent customer service.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
