Office and Patient Coordinator OPC

Psychiatric Medical Care•Alpine, TX
•Onsite

About The Position

The Office and Patient Coordinator provides administrative and clerical services for program staff and assists Senior Life Solutions patients with care needs. The role may include transporting patients in a provided vehicle. Responsibilities encompass assisting with insurance verification and billing procedures, providing clerical support to team members, assisting with patient care, and ensuring that patient transportation is provided safely. The coordinator contributes to positive team dynamics and excellent customer service. Senior Life Solutions is an intensive outpatient therapy program designed for individuals, typically age 65 and older, who experience depression and/or anxiety related to life changes often associated with aging. The position serves an older-adult patient population and is onsite in Alpine, Texas, with a Monday–Friday schedule and no holidays, weekends, or on-call duties.

Requirements

  • High school diploma or GED.
  • Experience providing care to older adults in a hospital or nursing facility environment.
  • Experience performing secretarial or clerical duties.
  • Experience working with computers and electronic medical records.
  • Good driving record and comfort transporting patients and driving a van.
  • Administrative, organizational, interpersonal, and time-management skills.
  • Ability to work as a team member within a small interdisciplinary team.

Nice To Haves

  • CNA, MA, or LPN certification preferred.
  • Experience transporting patients preferred, but not required.
  • Knowledge of community resources for older adults.
  • Familiarity with medical terminology and medical team roles, including how they function with other hospital departments.

Responsibilities

  • Provide administrative and clerical services for program staff.
  • Assist patients with care needs.
  • Assist with insurance verification and billing procedures.
  • Provide clerical support to team members.
  • Assist with patient care.
  • Safely transport patients in a provided vehicle, as applicable.
  • Contribute to positive team dynamics and excellent customer service.
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