Patient Flow Coordinator

Catholic Health • West Islip, NY

8h

About The Position

Good Samaritan University Hospital is a 537-bed teaching hospital, including 100 nursing home beds, and a member of Catholic Health. The hospital has almost 900 physicians on staff, is a Level II Trauma Center, and cares for more than 100,000 patients annually across the south shore of Long Island.

The Patient Flow and Throughput Coordinator is a non-clinical operational resource responsible for real-time coordination, monitoring, and escalation of patient movement throughout the hospital, from admission through discharge or transfer. The role connects physicians, nursing, case management, environmental services, patient transport, radiology, laboratory, surgery, admitting, and other departments to identify and resolve barriers to timely patient progression. It also provides operational decision support, problem-solving, barrier removal, cross-functional communication, conflict resolution, and escalation.

Requirements

• Bachelor's degree in a healthcare-related field.
• At least three years of experience in hospital or healthcare operations, or patient throughput.
• Strong Microsoft Excel and data-management skills.
• Knowledge of acute-care hospital operations.
• Strong verbal and written communication skills.

Nice To Haves

• Master's degree preferred.
• Experience with an electronic health record such as Epic, Cerner, Meditech, or a comparable system preferred.

Responsibilities

• Monitor census and operational conditions, including expected admissions, discharges, pending discharges, emergency department boarding, transfers, PACU capacity, environmental services, transport volume, ICU and step-down capacity, and other constraints.
• Monitor patients exceeding expected length of stay and support the reduction of avoidable or excess days.
• Coordinate with bed management, nursing, environmental services, transport, and admitting to accelerate safe bed turnover.
• Communicate and work effectively across multiple hospital departments and interdisciplinary teams.
• Provide operational decision support, problem-solving, barrier removal, cross-functional communication, conflict resolution, and escalation for departments.
• Interpret data and manage the dashboard.

Benefits

• Generous benefits packages.
• Tuition assistance.
• Defined benefit pension plan.
• A culture that supports professional and educational growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level