Registered Nurse-Patient Flow Coordinator

Veterans Health Administration • Johnson City, TN

7h • Onsite

About The Position

The Registered Nurse-Patient Flow Coordinator is responsible and accountable for elements of the nursing process when providing or supervising direct patient care. The role requires knowledge of patient care and movement throughout the facility and accountability for coordinating Veterans’ admissions and transfers to and within the Veterans Affairs Medical Center, including transfers from other facilities. The nurse assesses, plans, implements, and evaluates care using age-specific components.

The position supports patient flow, bed utilization, and organizational performance by coordinating with providers, clinical and nonclinical staff, other facilities, and environmental management services. The RN participates in interdisciplinary care planning and helps develop and implement policies and protocols to support safe, efficient, effective, evidence-based care.

The work schedule is Tuesday through Friday, 10:30 a.m. to 11:00 p.m. The role serves patients ranging from adults age 18 to older adults age 65 and over in a major interdisciplinary teaching facility that provides medical, surgical, neurological, and psychiatric care. The position requires a current, full, unrestricted nursing license and Basic Life Support certification for clinically active staff not identified for Advanced Cardiac Life Support training.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an approved school of professional nursing accredited by ACEN or CCNE, or an applicable foreign-education or master's-level bridge-program pathway described in the announcement.
• Current, full, active, unrestricted RN registration in a U.S. state, territory, commonwealth, or the District of Columbia; an eligible Graduate Nurse Technician exception may apply while pursuing licensure.
• Meet the applicable education and experience criteria for the assigned VA nurse grade and level.
• Basic Life Support certification is required for clinically active staff at JHQVAMC who are not identified for Advanced Cardiac Life Support training.
• Meet federal employment conditions, including U.S. citizenship subject to the stated exception, applicable Selective Service registration, background/security investigation, pre-employment physical evaluation, and seasonal influenza vaccination requirements.
• Ability to meet the role’s physical requirements, including visual acuity, keen hearing, clear speech, manual dexterity, and periods of walking, standing, stooping, sitting, bending, pulling, lifting 10 pounds or more, and pushing.
• Ability to work effectively in stressful situations and shift priorities based on patient needs.

Nice To Haves

• Recent experience within the past year in Medical/Surgical, ICU, and/or Emergency Department settings.
• At least three years of RN experience.

Responsibilities

• Accurately manage bed-control monitor devices.
• Participate in interdisciplinary care rounds or conferences to review treatment goals, optimize resource utilization, and recommend alternate levels of care when acute care is not required or recommended.
• Communicate census and bed availability across all patient care units.
• Resolve bed-utilization issues.
• Process admission requests from providers, clinics, other VA hospitals, and community hospitals.
• Educate internal and external customers about the VAMC admission and transfer process.
• Monitor the efficiency of transfers and discharges.
• Coordinate with environmental management services to prioritize rooms for cleaning.
• Provide help and training as a resource across departments and services for clinical and nonclinical staff.
• Participate in interdisciplinary committees, teams, or task forces focused on patient flow and organizational performance.
• Provide direction and participate in developing and implementing policies and protocols to support safe, efficient, effective, evidence-based care.
• Assess, plan, implement, and evaluate care using age-specific components when providing or supervising direct patient care.
• Coordinate admissions and transfers of Veterans to and within the VAMC, including those originating from other facilities.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
• Traditional federal pension, with five-year vesting.
• Federal 401(k), with VA contributions of up to 5%.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree