Patient Flow Coordinator - Oncology
About The Position
The Patient Flow Coordinator is a Registered Nurse role in the Cancer Center Oncology department at Atrium Health Wake Forest Baptist Medical Center in Winston-Salem, North Carolina. The coordinator serves as a liaison between referring-facility medical staff and Wake Forest Baptist medical staff to support efficient patient flow. The role collaborates with service-specific charge nurses and clinical coordinators to plan patient flow around patient needs, and works with the Regional Operations Center to support appropriate, timely placement of internal and external patients. This full-time position is scheduled for 40 hours per week, working 10-hour day shifts Tuesday through Friday, 8:00 a.m. to 6:00 p.m., with no weekends. The department operates 24 hours a day, 365 days a year. The position is severe-weather critical and may require a flexible schedule.
Requirements
- Current Registered Nurse licensure in the state where the teammate practices.
- Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association.
- 3–5 years of medical-surgical hospital experience.
- Excellent customer service skills.
- Experience collaborating with multidisciplinary teams.
- Excellent telephone speaking voice and listening skills.
- Excellent knowledge of the nursing process and critical thinking skills.
- Basic computer skills and ability to navigate multiple screens comfortably.
- Excellent organizational skills and ability to work in a fast-paced environment.
Nice To Haves
- Oncology experience is highly preferred.
Responsibilities
- Follow general hospital standards and promote a cooperative work environment through communication, interpersonal relationships, and team building.
- Serve as a liaison between referring-facility medical staff and Wake Forest Baptist medical staff to support efficient patient flow within the service-specific area.
- Collaborate with service-specific charge nurses and clinical coordinators to facilitate patient-flow plans based on patient needs.
- Collaborate with the Regional Operations Center team to ensure appropriate and timely placement of internal and external patients.
- Take a proactive approach to accommodating referral requests.
- Interact with coworkers effectively, positively, and professionally to encourage a cohesive work environment.
- Take responsibility for professional and personal development.
Benefits
- Paid Time Off programs.
- Medical, dental, vision, life, and short- and long-term disability benefits.
- Flexible Spending Accounts for eligible health care and dependent care expenses.
- Adoption assistance and paid parental leave.
- Defined contribution retirement plans with employer match and other financial wellness programs.
- Educational Assistance Program.
- Premium pay may be available, such as shift or on-call pay, based on the teammate's job.
- Incentive pay for select positions.
- Opportunity for annual performance-based increases.
- Career development programs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
