Hospice LPN Patient Care Coordinator

Baystate Health•Springfield, MA

About The Position

Baystate Health is seeking a Licensed Practical Nurse (LPN) Patient Care Coordinator to join its Hospice Team. The team provides compassionate, patient-centered end-of-life care across hospital, home, and community settings. Working with hospital discharge planners, registered nurses, physicians, hospice providers, community partners, patients, and families, this role coordinates the transition from hospital to home for hospice patients. It focuses on coordination and continuity of services rather than hands-on patient care, helping arrange home-based services, equipment, supplies, and other resources and address barriers to a safe, timely discharge. The position is based through the Home Health Office at 30 Capital Dr Ste A, West Springfield, Massachusetts. It is part-time, with a day schedule of 32 hours from 7:30 a.m. to 4 p.m. and an every-other-weekend requirement. Required qualifications include a Massachusetts LPN license, a driver's license, American Heart Association Basic Life Support certification, and a GED or HiSET. Baystate Health describes itself as an integrated healthcare system serving western Massachusetts. The stated compensation range is $29.30–$39.83 per hour, with a midpoint of $33.68. Actual pay may vary based on relevant experience.

Requirements

  • Massachusetts Licensed Practical Nurse (LPN) license.
  • Driver's license.
  • Basic Life Support certification from the American Heart Association.
  • GED or HiSET.

Responsibilities

  • Coordinate safe, timely, and seamless transitions from hospital to home for hospice patients.
  • Collaborate with hospital discharge planners, registered nurses, physicians, hospice providers, and community partners to support continuity of care.
  • Coordinate home hospice services, medical equipment, supplies, and other resources needed after discharge.
  • Communicate discharge plans, available services, and next steps to patients and families.
  • Identify and help resolve discharge barriers, including service availability, equipment needs, and coordination of community resources.
  • Facilitate the exchange of patient information and discharge documentation among hospital staff, hospice teams, and receiving providers.
  • Track transition progress, follow up on outstanding needs, and help ensure required services are arranged before patients return home.
  • Maintain accurate documentation and support compliance with organizational policies, hospice procedures, and applicable LPN scope-of-practice requirements.

Benefits

  • Medical, dental, and vision coverage, including local Health New England plans, depending on eligibility.
  • Tuition assistance, CEUs, and professional development opportunities.
  • Clinical advancement, leadership development, and internal career opportunities.
  • Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
  • Retirement savings and employer match.
  • Generous paid time off for eligible employees.
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