Hospice Patient Care Manager

Schuylkill•Allentown, PA
•Onsite

About The Position

The Hospice Patient Care Manager ensures and/or provides patient care in accordance with the RN job description and assumes 24-hour accountability for the direction and management of patient care within the assigned area. The role manages material, financial, and human resources for the assigned unit and oversees administrative and operational issues for the designated care delivery team. The manager serves as a department team leader in support of unit and hospital goals, ensures appropriate staffing and timely, equitable completion of the unit schedule, and promotes staff accountability and professional practice. The position also provides clinical, consultative, technical, and informational support as needed to staff, other disciplines, patients, and families. The role is based onsite at 2024 Lehigh Street in Allentown, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m.

Requirements

  • Bachelor’s degree in Nursing.
  • Three years of experience as a registered nurse in an acute care hospital setting.
  • Ability to multitask and prioritize work.
  • Proficiency in clinical practice protocols for medical procedures and patient care.
  • Skill in monitoring and assessing the performance of oneself, other individuals, or organizations to make improvements or take corrective action.
  • American Heart Association Basic Life Support certification, required upon hire.
  • Pennsylvania Registered Nurse license, required upon hire.

Nice To Haves

  • Master’s degree in Nursing.

Responsibilities

  • Ensure and/or provide patient care in accordance with the RN job description.
  • Assume 24-hour accountability for the direction and management of patient care within the assigned area.
  • Manage material, financial, and human resources within the assigned unit.
  • Oversee administrative and operational issues for the designated care delivery team.
  • Function as a department team leader in support of unit and hospital goals and objectives.
  • Communicate effectively and appropriately with patients, significant others, visitors, staff, and professional colleagues.
  • Support the Culture of Safety by following established policies and procedures, including identifying and promptly reporting patient safety events.
  • Ensure staffing meets patient care needs and operational guidelines.
  • Promote staff accountability for adherence to policies, procedures, and professional practice.
  • Participate in coaching, counseling, and mentoring unit personnel.
  • Support the Professional Practice Model and participate in efforts related to its key components.
  • Assume unit, clinical, and administrative responsibilities in the Director's absence, under the supervision of Patient Care Services management staff.
  • Ensure timely and equitable completion of the unit schedule.
  • Use evidence-based research findings in patient care delivery, communicate findings to coworkers and/or the professional community, attend research continuing education offerings, assist with data collection, and participate in ongoing research studies.
  • Provide clinical, consultative, technical, or informational services as needed to staff, other disciplines, patients, and/or families.
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