Hospice Patient Care Advocate (LPN)
About The Position
Mission Healthcare is hiring a Hospice Patient Care Advocate (LPN) to coordinate hospice patient care and support clinical operations in Carson City, Nevada. The role works on-site Monday through Friday and collaborates with Case Managers, Scheduling and Intake Coordinators, clinical and marketing teams, referral sources, and medical providers. The position supports compliant admissions, continuity of care, recertifications, and interdisciplinary group activities while helping patients and families receive care aligned with Mission Healthcare’s CARES values. The role requires a current LPN license and at least one year of experience in a healthcare office, preferably hospice. The hourly pay range is $28–$42, depending on experience. Mission Healthcare describes its workplace as inclusive and provides accommodations during hiring upon request.
Requirements
- Current LPN license.
- At least one year of experience in a healthcare office; hospice experience is preferred.
- Proficiency in computer systems and documentation.
- Strong customer service and time management skills.
- Working knowledge of healthcare regulations, CHAP standards, and payer practices.
- Excellent communication, negotiation, and public relations abilities.
- Professionalism, emotional intelligence, and ability to work across organizational levels.
- Strong commitment to excellence and alignment with company values.
- Detail-oriented, organized, and able to manage competing priorities.
- Flexible schedule availability to meet business needs.
- Collaborative, resourceful, safety-conscious team player.
Nice To Haves
- Healthcare office experience in hospice.
Responsibilities
- Assign clinical team members upon patient admission to ensure continuity of care.
- Field patient care calls and assign staff to address emergent needs.
- Support clinical and marketing teams in obtaining records for compliance in Assisted Living and Skilled Nursing Facilities.
- Assist Case Managers with medication re-orders and supply ordering as needed.
- Coordinate Face-to-Face visits for patient recertifications and manage SNF MD/NP visit schedules.
- Prepare recertification worksheets for Interdisciplinary Group meetings and assist with scheduling and facilitating those meetings.
- Ensure IDG Medical Director coverage is maintained.
- Run weekly stand-up meetings with Case Managers and the Scheduling team to assign LVN visits appropriately.
- Generate compliance reports for newly admitted patients to ensure timely completion of SC and MSW visits.
- Make welcome calls to new admissions in collaboration with the DPCS or Clinical Manager.
- Provide backup support to Scheduling and Intake Coordinators as needed.
- Maintain compliance with state, federal, and CHAP regulations regarding referrals and intake.
- Implement and improve work methods and procedures to ensure policy-aligned admissions.
- Foster and maintain positive relationships with referral sources.
- Participate in quality assessment and performance improvement activities.
- Maintain knowledge of community resources and assist referral sources when needed.
- Perform additional duties as assigned by management.
Benefits
- 401(k) retirement savings plan
- Mileage reimbursement
- Employee Assistance Program (EAP)
- Paid vacation, sick leave, and holidays
- Tuition reimbursement
- Relocation assistance
- Medical, dental, and vision insurance for employees regularly scheduled 30 or more hours per week
- Flexible Spending and Health Savings Accounts for employees regularly scheduled 30 or more hours per week
- Disability, life, and AD&D insurance for employees regularly scheduled 30 or more hours per week
- Pet insurance for employees regularly scheduled 30 or more hours per week
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
