Veterinary Patient Care Representative
Readivet • Dallas, TX13d • Onsite
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Veterinary Patient Care Representative (Receptionist)
Readivet•Dallas, TX
•Onsite
About The Position
ReadiVet seeks a Veterinary Patient Care Representative (PCR) to support client relations for our in-clinic urgent veterinary care services. The calmer of pet owner anxiety, the detail-focused do-er, this job is perfect for someone with a background in clinical veterinary medicine. It takes pride in creating an unparalleled client experience. With set schedules, and no nights and weekends, ReadiVet offers a better work-life balance. About Us: ReadiVet was founded as a mobile, in-home veterinary care provider, ensuring that pet owners get access to a higher level of clinical expertise while reducing stress for their pets. More than eighty-five percent of our services are provided in the home, while also offering care in our fully equipped and centrally located clinic for imaging, surgery, and dental procedures. What sets ReadiVet apart from other clinics? You are joining a company that fosters a culture of collaboration and active listening. Every team member’s feedback is heard, and we take action to make veterinary care better, together.
Requirements
- 2-3+ year(s) of experience in the veterinary field
- 2+ year(s) of experience as a veterinary/medical receptionist in a multiple-doctor practice
- Experience using veterinary practice management and/or scheduling systems
- Superb phone etiquette and text messaging skills
- A team player, self-motivated, and reliable
- Must be an excellent communicator and comfortable speaking with clients
- Must be able to lift and carry 50 lbs. with assistance (we bring our equipment with us)
- Valid state-issued driver’s license
Nice To Haves
- Veterinary assistant/tech experience preferred
Responsibilities
- Answering office phone calls and text messages
- Scheduling appointments
- Managing schedules for our mobile and in-clinic veterinary teams
- Reviewing appointment details with clients
- Educating clients on pricing and procedures
- Efficiently communicating appointment details to veterinarians and technicians
- Sending/responding to emails
Benefits
- Paid time off
- Health, Dental, and Vision Insurance
- Health Savings Account (HSA)
- 401k retirement plan
- Long-term and short-term disability insurance (100% employer paid)
- Life insurance (100% employer paid)
- CE allowance for licensed technicians
- Discounted pet care for your pets
- Monogrammed uniforms (100% employer paid)
- Monthly cell phone stipend
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
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