Entry Level Medical Sales

Rehab Medical • Brooklyn Heights, OH

4d

About The Position

The Patient Care Representative coordinates and processes information and documentation needed to obtain durable medical equipment (DME) for patients. The role supports up to two Sales Representatives and serves as a liaison between Rehab Medical, patients, referral sources, and insurance companies. The representative introduces patients to the company and the equipment-acquisition process, gathers insurance information, coordinates physician evaluations when required, prepares and sends documentation to physicians, obtains prescribing documentation, and submits it for approval. The role also keeps Sales Representatives informed about order status and explains equipment, insurance coverage, and possible payment options to patients before delivery. The position reports to the Sales Manager.

Requirements

• Bachelor’s degree.
• Intermediate computer skills.
• Exceptional interpersonal skills and the ability to develop relationships.
• Ability to maintain confidentiality.
• Excellent verbal and written communication skills.
• Ability to work independently; detail-oriented and organized.
• At least 2 years of administrative support experience.

Responsibilities

• Support up to two Sales Representatives at a time.
• Act as a liaison between the company, patients, referral sources, and insurance companies.
• Introduce patients to the company and explain the process for obtaining equipment.
• Collect insurance information from patients as needed.
• Coordinate face-to-face evaluations with patients’ physicians when required.
• Prepare and send required documentation to physicians.
• Receive prescribing documentation and submit it for approval.
• Keep Sales Representatives updated on patient order status and other necessary information.
• Explain equipment, insurance coverage, and possible payment options to patients before delivery.

Benefits

• Health, dental, and vision benefits.
• HSA incentives.
• 401(k) match with personal finance seminars and one-on-one assistance.
• Tuition reimbursement.
• Training and orientation at the Indianapolis headquarters.
• Mentorship onboarding program.
• Employee recognition program.
• Leadership development program.
• Health and well-being initiatives through the Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level