Entry Level Medical Sales

Rehab Medical•Salt Lake City, UT

10d

About The Position

Rehab Medical is seeking a Patient Care Representative to support its Sales Team and help patients obtain durable medical equipment (DME). The role coordinates and processes the information and documentation required for patient orders and supports up to two Sales Representatives at a time. It serves as a liaison among the company, patients, referral sources, and insurance companies, guiding patients through the equipment acquisition process and keeping Sales Representatives informed about order status.

Requirements

Bachelor’s degree.
Intermediate computer skills.
Exceptional interpersonal skills and the ability to develop relationships.
Ability to maintain confidentiality.
Excellent verbal and written communication skills.
Ability to work independently, with attention to detail and strong organizational skills.
At least 2 years of administrative support experience.

Responsibilities

Support up to two Sales Representatives at a time.
Act as a liaison between the company, patients, referral sources, and insurance companies.
Introduce patients to the company and explain the process for obtaining equipment.
Collect insurance information from patients as needed.
Coordinate appointments for face-to-face evaluations with patients’ physicians when required.
Prepare and send required documentation to physicians.
Receive prescribing physicians’ documentation and submit it for approval.
Keep Sales Representatives updated on each patient’s order status and other necessary information.
Explain equipment, insurance coverage, and potential payment options to patients before delivery.