Entry Level Medical Sales

Rehab Medical•Farmington Hills, MI

11d

About The Position

Rehab Medical is seeking a Patient Care Representative for its Sales Team. The company provides complex rehabilitation technology and custom mobility solutions. Reporting to the Sales Manager, this role coordinates and processes information and documentation needed to obtain durable medical equipment (DME) for patients, and supports up to two Sales Representatives at a time. The representative serves as a liaison among the company, patients, referral sources, and insurance companies, and communicates with patients about the equipment process and potential coverage and payment options.

Requirements

Bachelor's degree.
Intermediate computer skills.
Exceptional interpersonal skills and ability to develop relationships.
Ability to maintain confidentiality.
Excellent verbal and written communication skills.
Ability to work independently.
Detail-oriented and organized.
At least 2 years of administrative support experience.

Responsibilities

Support up to two Sales Representatives at a time.
Act as a liaison between the company, patients, referral sources, and insurance companies.
Introduce patients to the company and explain the process for obtaining equipment.
Collect insurance information from patients as needed.
Coordinate physician face-to-face evaluations with patients when required.
Prepare and send required documentation to physicians.
Receive documentation from prescribing physicians and submit it for approval.
Keep Sales Representatives updated on the status of each patient's order and other necessary information.
Explain equipment, insurance coverage, and possible payment options to patients before delivery.