Entry Level Medical Sales
About The Position
The Patient Care Representative coordinates and processes the information and documentation needed to obtain durable medical equipment (DME) for patients. The role supports up to two Sales Representatives at a time and serves as a liaison between Rehab Medical, patients, referral sources, and insurance companies. The representative introduces patients to the company and the equipment-acquisition process, gathers insurance information, coordinates physician evaluations when required, prepares and sends documentation for physician completion and approval, and keeps Sales Representatives informed about the status of patient orders. Before delivery, the representative explains equipment, insurance coverage, and possible payment options to patients.
Requirements
- Bachelor’s degree.
- Intermediate computer skills.
- Exceptional interpersonal skills and the ability to develop relationships.
- Ability to maintain confidentiality.
- Excellent verbal and written communication skills.
- Ability to work independently, with attention to detail and strong organizational skills.
- At least two years of administrative support experience.
Responsibilities
- Support up to two Sales Representatives at a time.
- Coordinate and process information and documentation needed to obtain DME for patients.
- Act as a liaison between the company, patients, referral sources, and insurance companies.
- Introduce patients to the company and explain the process for obtaining equipment.
- Collect required insurance information from patients.
- Coordinate face-to-face evaluations with patients’ physicians when required.
- Prepare and send required documentation to physicians, receive completed documentation, and submit it for approval.
- Keep Sales Representatives informed about each patient’s order status and other necessary information.
- Explain equipment, insurance coverage, and possible payment options to patients before delivery.
Benefits
- Health, dental, and vision benefits.
- HSA incentives.
- 401(k) match, personal finance seminars, and one-on-one assistance.
- Tuition reimbursement.
- Training and orientation at the Indianapolis headquarters.
- Mentorship onboarding program.
- Employee recognition program.
- Leadership development program.
- Health and well-being initiatives through the Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
