Patient Access Coordinator Jobs

About The Position

Requirements

• High school diploma or equivalent required.
• At least one year of admissions and/or collections experience in a hospital setting required.
• Ability to pass a Level 2 Background Investigation.
• Strong written and verbal communication skills and ability to deal effectively with hospital management at all levels and the public.
• Average to high math skills.
• Ability to handle diverse and stressful situations calmly.
• Detail-oriented, with a high degree of accuracy.
• Good organizational and computer technical skills, including the ability to set priorities.

Nice To Haves

• Psychiatric experience preferred.
• Prior experience with online admissions or billing systems is desirable.
• Basic Life Support/CPR certification may be obtained upon hire.
• Handle with Care Training may be obtained upon hire.
• Verbal De-Escalation Training may be obtained upon hire.

Responsibilities

• Verify patient insurance benefits and coverage using available tools.
• Assess patients’ financial responsibility and ability to pay; collect deposits, negotiate payment arrangements, secure financing for self-pay liabilities, and identify funding sources.
• Maintain a patient accounting database documenting discharges and missed collection opportunities.
• Report changes in patient coverage to the back-end Business Office and communicate insurance errors and changes to Admissions.
• Accurately enter inquiry calls, admissions, transfers, and discharges into MS4.
• Screen non-clinical patient questions and transfer them to appropriate clinical parties.
• Document calls according to facility and departmental policies, maintain call records, and file them appropriately.
• Assist callers with questions about program information and treatment options.

Benefits

• Competitive compensation and generous paid time off.
• Medical, dental, vision, and prescription drug plans.
• 401(k) with company match.
• Discounted stock plan.
• SoFi Student Loan Refinancing Program.
• Tuition savings for continuing nursing education with Chamberlain University.
• Career development opportunities within UHS and its subsidiaries.
• Pet insurance.