About The Position

Baptist Health is seeking a Patient Access Coordinator to join its team in Lexington, Kentucky. Patient Access Coordinators play an important role in the revenue cycle by completing thorough admission processes for inpatients and outpatients and collecting information used in claims. The role requires exemplary customer service, accurate information collection, sensitivity to confidentiality, and helping patients understand their rights under HIPAA regulations and company policy. Extensive insurance experience or training is vital to success. The employee maintains compliance with state and federal regulatory requirements related to access services. The position may also include Financial Counseling duties. Baptist Health describes its workplace as collaborative, with a team that supports and respects one another.

Requirements

  • High school diploma or equivalent.
  • Ability to type 40–45 words per minute.

Nice To Haves

  • Registration experience preferred.

Responsibilities

  • Complete thorough admissions processes for inpatients and outpatients.
  • Collect accurate patient information while maintaining confidentiality and informing patients of their rights under HIPAA regulations and company policy.
  • Maintain compliance with state and federal regulatory requirements regarding access services.
  • Perform pre-registration and registration.
  • Verify insurance eligibility.
  • Handle compliance requirements, point-of-service estimates, and collections.
  • May be assigned Financial Counseling duties.
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