Patient Access Coordinator - 1st shift
About The Position
Baptist Health is hiring a Patient Access Coordinator in Lexington, Kentucky. Patient Access Coordinators play an important role in the revenue cycle because much of the information submitted on claims comes from the Access team. They complete thorough admissions processes for inpatients and outpatients and provide exemplary customer service while collecting accurate information, protecting its confidentiality, and informing patients of their rights under HIPAA regulations and company policy. The role requires extensive insurance experience or training and compliance with state and federal regulatory requirements for access services. Responsibilities include pre-registration, registration, verifying insurance eligibility, compliance, point-of-service estimates and collections. Financial counseling duties may also be assigned.
Requirements
- High school diploma or equivalent.
- Typing speed of 40–45 words per minute.
- Extensive insurance experience or training is vital to success in the role.
- Exemplary customer service skills.
Nice To Haves
- Registration experience preferred.
Responsibilities
- Complete thorough admissions processes for inpatients and outpatients.
- Collect accurate patient information while protecting its confidentiality.
- Ensure patients are aware of their rights under HIPAA regulations and company policy.
- Maintain compliance with state and federal regulatory requirements regarding access services.
- Perform pre-registration and registration.
- Verify insurance eligibility.
- Provide point-of-service estimates and collect payments.
- Perform financial counseling duties when assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
