Patient Access Supervisor ED - 1st shift

Baptist Healthcare System • New Albany, IN

6d

About The Position

Baptist Health is seeking a Patient Access Supervisor to join its team in New Albany, Indiana. The supervisor assists the Patient Access Manager/Regional Director with department management and leadership. The department performs insurance verification, pre-registration, patient payment collection, document distribution, financial triage, and registration.

The supervisor assists with tactical and operational decisions to sustain a high level of customer service and achieve optimal financial results. The unit aims to provide excellent customer service, improve patient access to care, and reduce operating expenses associated with payment denials and delays. The role also assists with further development of Patient Access to incorporate additional patient services and business functions as set forth by the AVP, Patient Access and Financial Clearance Services.

Requirements

• High school diploma or equivalent.
• At least three years of experience in an Access Services-related field, such as registration, patient accounting, or financial services, or one year of supervisory/management experience.

Responsibilities

• Assist the Patient Access Manager/Regional Director with department management and leadership.
• Support tactical and operational decisions to sustain high customer service and generate optimal financial results.
• Assist with developing Patient Access to incorporate additional patient services and business functions.
• Support department functions including insurance verification, pre-registration, collection of patient payments, document distribution, financial triage, and registration.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED