Patient Access Coordinator

BHS•Lexington, KY
•Onsite

About The Position

The Patient Access Coordinator (PAC) works at BHMG’s outpatient physical therapy clinic at Beaumont Center Circle in Lexington, Kentucky. The clinic provides community care through compassionate providers and emphasizes teamwork and employee development. The PAC schedules patient appointments and makes reminder calls; greets and registers patients; verifies and enters demographic and insurance coverage information in the appropriate system or patient record; collects co-pays and other payments; and prepares daily deposit and reconciliation reports. The role also provides clerical and secretarial support, including typing correspondence and reports, sorting and delivering mail, processing incoming and outgoing faxes, and ordering and maintaining supplies.

Requirements

  • High school diploma or equivalent.
  • Computer skills required.

Nice To Haves

  • Medical terminology skills preferred.
  • Prior medical office experience preferred.

Responsibilities

  • Schedule patient appointments and make reminder calls.
  • Greet and register patients.
  • Verify demographic and insurance coverage information and enter it into the appropriate system or patient record.
  • Collect co-pays and other payments.
  • Prepare daily deposit and reconciliation reports.
  • Provide clerical and secretarial support as needed, including typing correspondence and reports, sorting and delivering mail, processing incoming and outgoing faxes, and ordering and maintaining supplies.

Benefits

  • Competitive benefits package
  • 401k plan with match
  • Certification and education reimbursement
  • University partnerships for continuing education
  • Term and long-term care insurance
  • 40 hours of PTO on the day of hire
  • PTO sell-back program
  • Company-paid maternity and paternity leave
  • Bereavement leave
  • Compassionate leave-sharing program (PTO donation)
  • Employee Support Fund for employees in need of emergency financial support
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