Patient Access Coordinator 2

US Digestive Health • Altoona, PA

1d • Onsite

About The Position

The Patient Access Coordinator II manages patient interactions at check-out, schedules procedures and appointments, maintains patient records, and supports a positive patient experience in a gastroenterology physician’s office. The role includes entering demographic information, communicating with patients and others, providing procedure-related information, and following applicable regulations and office procedures. Responsibilities may vary by location.

This position operates in a professional medical office using standard office equipment. It is full-time, with an 8-hour shift Monday through Friday and no weekends required. No travel is expected. The role has no supervisory responsibilities.

Requirements

• High school diploma or equivalent.
• At least 2–3 years of experience in a medical or office setting.
• Medical terminology knowledge.
• Strong organizational and communication skills.
• Customer-service orientation.
• Must be authorized to work in the United States for any employer.

Nice To Haves

• Experience with EMR systems.

Responsibilities

• Schedule upcoming procedures, visits, and radiology studies.
• Manage multiple communications made in the office efficiently and accurately.
• Maintain accurate patient records and comply with HIPAA regulations.
• Provide patients with paperwork, instructions, and information regarding procedures and visits.
• Coordinate procedure scheduling and confirmation with hospital scheduling departments.
• Perform general office tasks as necessary.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED