Patient Access Coordinator

BHS•Lexington, KY
•Onsite

About The Position

The Patient Access Coordinator performs front-office duties in a medical office as part of the multidisciplinary Patient Access function. Under the general direction of the Clinical/Practice Manager or designee, the role supports patients and visitors and helps maintain accurate registration, payment, scheduling, and records processes. Strong customer service, clerical skills, fiduciary responsibility, and accuracy are important.

Requirements

  • High school diploma or equivalent.
  • Computer skills.

Nice To Haves

  • Clerical experience in a medical office setting.
  • Other education.

Responsibilities

  • Greet patients and visitors.
  • Verify patients’ demographic and insurance information.
  • Register patients and obtain necessary signatures.
  • Determine patients’ out-of-pocket expenses and collect and document patient payments.
  • Provide financial counseling as appropriate.
  • Schedule appointments and ensure patient flow.
  • Perform switchboard duties.
  • Manage medical records.

Benefits

  • Health, vision, and dental insurance.
  • Retirement with company match.
  • Generous paid time off, including maternity and paternity leave.
  • Short- and long-term disability and life insurance.
  • Tuition reimbursement.
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