Operations Supervisor Jobs

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Operations Supervisor

Swagelok Company•Willoughby Hills, OH
•Onsite

About The Position

The Operations Supervisor provides direction and leadership for site manufacturing activities to achieve safety, cost, quality, and delivery goals. The role manages available resources and leads associates in completing departmental tasks cost-effectively while ensuring quality products are processed according to schedule. It ensures appropriate use of Swagelok personnel systems and compliance with regulatory requirements, and supports the company operating plan, mission, vision, and values. The position has approximately 10–30 direct reports and is scheduled for 24/7 days, 6 a.m. to 6 p.m., in Willoughby Hills. The supervisor drives the Lean Daily Management System cadence, sets and reviews operational metrics, coordinates staffing and scheduling, and supports escalation and problem solving. The role aligns operations with support functions, leads associates through clear communication and change, and applies company policies consistently. It promotes quality and continuous improvement through standard work, waste reduction, and Kaizen events, while developing associates through coaching, workforce development plans, and performance management. Leaders are expected to know, enforce, and appropriately escalate associate policies.

Requirements

  • High school diploma.
  • Intermediate computer skills, including Microsoft Office, use of MRP systems, data mining, and report generation.
  • Ability to safely and successfully perform essential job functions and meet applicable productivity standards.
  • Ability to maintain regular, punctual attendance.
  • May be required to pass pre-employment and annual vision acuity tests.

Nice To Haves

  • Bachelor's degree.
  • Manufacturing experience with CNC, conventional, and auxiliary equipment, or similar business experience.
  • Previous formal leadership roles or experience.
  • Communication skills.
  • Teamwork and collaboration.
  • Engagement and relationship-building skills.
  • Accountability for self and associates.
  • Agility in thinking and responding to situations.
  • Strong problem-solving skills.

Responsibilities

  • Lead site manufacturing activities to achieve safety, cost, quality, and delivery goals.
  • Manage resources and lead associates to complete departmental work cost-effectively while ensuring quality products are processed on schedule.
  • Ensure proper use of Swagelok personnel systems and adherence to plant regulatory requirements.
  • Drive the Lean Daily Management System cadence to support operational excellence.
  • Establish visible, understood metrics and goals, and execute against them on a daily, weekly, and monthly basis.
  • Manage escalations and problem solving, including coordination of support resources.
  • Use capacity and load targets to develop and execute staffing and scheduling plans, adjusting them as needed.
  • Align operations and support functions through the Boundary Team, defining expectations and holding associates accountable.
  • Communicate corporate mission, vision, values, and strategies, and clearly convey messages to associates.
  • Build engagement and relationships, lead change, apply company policies fairly and consistently, and resolve personnel issues or conflicts.
  • Lead by example and follow leader standard work to focus on immediate priorities.
  • Promote a culture of quality and continuous improvement, including quality-plan adherence and standard-work discipline.
  • Engage associates in waste-reduction education and activities and use Kaizen events to drive operational improvements.
  • Develop associates through the Hourly Workforce Development Plan and create plans to address workforce skill gaps.
  • Coach and mentor associates toward their career goals and execute performance management within HR policy guidelines.
  • Continue personal development through training, continued education, and benchmarking opportunities.
  • Know, enforce, and appropriately escalate Swagelok associate policies.

Benefits

  • Comprehensive Total Rewards package focused on health and wellness, compensation, retirement planning, and supplemental rewards.

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