Operations Supervisor- Outbound

Old Dominion Freight Line•Lubbock, TX

About The Position

Old Dominion Freight Line is recruiting an Operations Supervisor to manage a shift or section in a service center. The supervisor is responsible for meeting department, shift, service center, and company standards for safety, quality, efficiency, cost, service and delivery, training and development, and housekeeping. The role leads employees and coordinates freight operations, including pickups and deliveries, planning, loading, and unloading. The supervisor monitors safety and productivity, provides ongoing coaching and feedback, conducts inspections and shift meetings, and works with service center management to meet business objectives. The position also uses company systems to monitor freight movement, completes freight-related documentation, and oversees staff, including hiring and disciplinary actions. The assigned shift and hours will be determined. Work days and shifts may change according to scheduling and business needs. The posting lists Monday through Friday as working days.

Requirements

High school diploma or equivalent.
At least 2 years of operations experience; transportation industry experience is preferred.
Working knowledge of AS400 and Microsoft Office.
Good verbal and written communication skills.
Strong interpersonal skills.

Nice To Haves

Some college.
Supervisory experience.
Bachelor’s degree.

Responsibilities

Monitor and evaluate employee safety daily and provide training on safety processes as needed.
Monitor and evaluate safe, efficient freight planning, loading, and unloading throughout the shift.
Teach employees safe lifting techniques and use safe lifting practices when needed.
Maintain housekeeping within the shift to support safety and productivity.
Manage, assign, and supervise pickups and deliveries to ensure effective use and development of employees and equipment and to meet company and customer expectations.
Work closely with service center management to align with daily, weekly, monthly, and yearly business objectives.
Provide instructions, analyses, suggestions, and ideas to improve operations within the shift, department, and facility.
Give employees ongoing positive and constructive feedback on operational measures, including ROI, MPH, stops per hour, return shipments, missed shipments, delivery and pickup errors, and productivity.
Conduct daily inspections for compliance with local, state, and federal safety regulations, OSHA requirements, and DOT requirements.
Ensure trailers are loaded correctly for safe freight transport.
Pursue continuous improvement in all areas of service center operations.
Operate AS400, BLU, DYMS, and other company computer and freight-monitoring systems.
Complete forklift job training and operate a forklift as needed within the service center.
Conduct daily shift meetings.
Make timely decisions based on volume levels and communicate schedules to affected employees.
Inspect tools and equipment for safe operating condition and direct correction of improper or adverse conditions.
Understand and ensure compliance with company and government regulations.
Work assigned shifts as needed and remain available according to customer pickup and delivery schedules.
Use the company's proprietary technology to monitor shipment locations and communicate throughout the day with associates, customers, and team members verbally and through computer systems.
Complete company and government freight-movement forms, including shipping orders, city stripping manifests, freight bills, inter-terminal movement forms, and exception forms.
Manage department staff, including hiring and disciplinary actions.

Benefits

Health benefits, including a zero-premium medical plan for employee-only coverage.
Vision and dental coverage.
Short-term and long-term disability coverage.
Flexible spending accounts.
401(k) retirement plan with company match and an additional discretionary company match opportunity.
Life insurance.
Wellness program.
Tuition reimbursement for drivers and technicians.
Training and growth opportunities.
Advancement opportunities through the company's promote-from-within philosophy.
National career opportunities at the company's service centers.