Supervisor, Freight Operations

XPO•Newark, NJ

10d•$68,082 - $85,103

About The Position

The Freight Operations Supervisor leads and supervises freight operations, hourly employees, workloads, schedules, and administrative functions to meet production and service goals. The role ensures freight is processed, handled, loaded, and delivered on time and damage free while maintaining safety, quality, regulatory, and company standards. The supervisor coaches and develops employees, supports hiring and corrective-action recommendations, communicates policies and corporate messages, and identifies improvements to shift and service-center operations. This incentive-based position offers an annual salary range of $68,082 to $85,103; actual compensation may vary based on experience and skill set. The work involves a loading dock that is not climate controlled and may require working outdoors in inclement weather. Physical demands include frequently lifting objects of various shapes, sizes, and weights up to 50 pounds and occasionally more than 75 pounds, along with reaching, bending, climbing, pushing, pulling, twisting, squatting, kneeling, and walking or standing for extended periods. Applicants must be authorized to work in the United States without current or future employer sponsorship. Applicants who receive a conditional offer may be required to pass a pre-employment drug test.

Requirements

At least 2 years of related work experience in a warehouse, distribution, supply chain, transportation, or similar environment.
Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations, and DOT rules and regulations.
Availability to work a variety of shifts, including days, evenings, nights, and weekends.
Authorization to work in the United States without current or future employer sponsorship.
Ability to meet the described physical demands, including frequent lifting up to 50 pounds and occasional lifting of more than 75 pounds; reaching, bending, climbing, pushing, pulling, twisting, squatting, kneeling, and extended walking or standing.

Nice To Haves

Bachelor’s degree in Transportation, Distribution, or Logistics, or 4 years of related work or military experience.
2 years of supervisory experience.
LTL industry experience.
Positive attitude and ability to multitask and motivate a team.
Exceptional leadership, communication, and administrative skills.

Responsibilities

Lead and supervise all aspects of freight operations.
Develop and implement strategic work procedures to meet changing department demands.
Evaluate, manage, assign, and supervise workloads and tasks.
Supervise hourly staff across operations and serve as the primary contact for workplace concerns and questions.
Manage tonnage, payroll, and administrative functions to meet production goals.
Plan hourly employee schedules to support daily operational goals and reduce costs.
Enforce company, FMCSR, OSHA, CCMTA, NSC, and DOT policies, rules, regulations, and laws.
Implement workplace policies and procedures and enforce compliance to optimize network performance.
Ensure customer freight is processed, handled, loaded, and delivered on time and without damage.
Coach and develop employees on proper techniques and quality requirements; conduct new-hire evaluations and determine whether corrective action is warranted for policy violations.
Direct a team to consistently meet or exceed productivity goals.
Make recommendations regarding hiring, suspension, and termination.
Develop and present action plans to improve load average and model compliance.
Participate in internal safety and engagement committees and train employees on safety rules and processes.
Monitor and maintain shift organization to ensure safety and productivity.
Conduct daily staff meetings and communicate corporate messages and policy or procedure revisions to team members.
Inspect workplace tools and equipment for safe operating conditions and direct correction of improper or adverse conditions.
Provide instruction, analyses, suggestions, and ideas to improve shift and service-center operations.
Demonstrate XPO values and hold the team to the same standards.
Minimize shipment rehandle across the network by prioritizing direct loading, headloads, and sector loading while maintaining company quality standards.