Supervisor, Freight Operations

XPO•Blythe, CA

2d•$70,304 - $81,403

About The Position

The Freight Operations Supervisor leads and supervises freight operations, overseeing employees, workloads, schedules, productivity, safety, and service quality. The role develops work procedures and action plans to meet department needs and improve operational performance, while ensuring freight is processed, handled, loaded, and delivered on time and without damage. The supervisor enforces company and applicable transportation, safety, and workplace regulations; trains, coaches, and evaluates employees; and supports staffing decisions and workplace issue resolution. This position works on a loading dock that is not climate controlled and may require working outside in inclement weather. The role requires availability for a variety of shifts, including days, evenings, nights, and weekends. The annual salary range is $70,304 to $81,403. Actual compensation may vary based on factors such as experience and skill set. This is an incentive-based position that may include bonuses, incentive, or commission plans. XPO does not provide employment-based immigration sponsorship for this U.S. role; applicants must be authorized to work in the United States without current or future employer sponsorship. Conditional offer recipients may be required to pass a pre-employment drug test.

Requirements

At least 2 years of related work experience in a warehouse, distribution, supply chain, transportation, or similar environment.
Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations, and DOT rules and regulations.
Availability to work a variety of shifts, including days, evenings, nights, and weekends.
Frequently lift objects of various shapes, sizes, and weights up to 50 lbs., and occasionally lift objects weighing more than 75 lbs.
Ability to reach (including above the head), bend, climb, push, pull, twist, squat, and kneel.
Ability to walk and stand for extended periods on a loading dock that is not climate controlled.
Ability to work outside in inclement weather.
Authorization to work in the United States without current or future employer sponsorship.

Nice To Haves

Bachelor’s degree in Transportation, Distribution, or Logistics, or 4 years of related work or military experience.
2 years of supervisory experience.
LTL industry experience.
Positive attitude and ability to multitask and motivate a team.
Exceptional leadership, communication, and administrative skills.

Responsibilities

Lead and supervise all aspects of freight operations.
Develop and implement strategic work procedures to meet changing departmental demands.
Evaluate, manage, assign, and supervise workloads and tasks.
Supervise hourly staff across operations and serve as the primary point of contact for workplace concerns and questions.
Manage tonnage, payroll, and administrative functions to achieve production goals.
Plan hourly employee schedules to meet daily operating goals and lower costs.
Enforce applicable company, FMCSR, OSHA, CCMTA, NSC, and DOT policies, rules, regulations, and laws.
Implement workplace policies and procedures and enforce compliance to optimize network performance.
Ensure customer freight is processed, handled, loaded, and delivered on time and without damage.
Coach and develop employees on proper techniques and quality requirements; conduct new-hire evaluations and determine whether corrective action is appropriate for policy violations.
Direct the team to consistently meet or exceed productivity goals.
Make recommendations regarding hiring, suspension, and termination.
Develop and present action plans to improve load average and model compliance.
Participate in internal safety and engagement committees.
Train employees on safety rules and processes.
Monitor and maintain shift organization to support safety and productivity.
Conduct daily staff meetings and communicate corporate messages and changes to policies and procedures.
Inspect tools, equipment, and working conditions for safe operation, and direct correction of improper or adverse conditions.
Provide instruction, analysis, suggestions, and ideas for improving shift and service-center operations.
Demonstrate XPO values and hold the team to the same standards.
Minimize shipment rehandling across the network by prioritizing direct loading, headloads, and sector loading while maintaining quality standards.