Operations Supervisor Jobs

About The Position

Requirements

• Experience as a Captain in FAA Part 121 Operations and/or UPS Flight Operations experience and/or experience working in an airline operations center or military command post
• Possesses proficiency and proven experience Microsoft Office Suite (Word, Excel., PowerPoint )
• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Nice To Haves

• Bachelor’s Degree or international equivalent

Responsibilities

• Collaborate with CORE Team members to ensure safe, efficient, and timely airline operations.
• Monitor operational issues affecting flights; investigate delays/cancellations, collect initial data, and distribute information for mitigation in coordination with operations centers.
• Coordinate with Aircraft Maintenance and Flight Operations on NRFO activities to ensure regulatory compliance and safe operations.
• Serve as a 24/7 operational contact representing System and Domicile Chief Pilots in support of flight crewmembers.
• Partner with Domicile Chief Pilots and administrative staff to address performance issues and drive process improvements.
• Manage crewmember disposition and fitness following safety events, including execution of the Critical Incident Response Plan (CIRP) as needed.
• Support line crewmembers by resolving immediate operational concerns to maintain productivity.
• Collect initial incident data involving aircraft or crewmembers to support safety investigations and regulatory compliance.
• Coordinate with service partners (e.g., catering, gateways) to resolve service issues and protect on‑time performance.