Operations Supervisor, Distribution (Day Shift)

Ingram Content Group•Roseburg, OR

About The Position

Ingram Content Group is hiring an Operations Supervisor to support its Distribution team in Roseburg, Oregon. The role oversees the day-to-day operation of assigned shifts and/or departments in a distribution, warehouse, production, or manufacturing environment. The supervisor ensures associates follow company policies and procedures and that turnaround-time targets, throughput, and quality standards are met. The position allocates resources, instructs associates, and monitors shift and individual performance. The Operations team supports the efficient operation of Ingram’s distribution centers and manufacturing facilities. Safety is a core value, supported through training, education, and accident-prevention programs. The organization also emphasizes process improvement through technologies such as voice and radio frequency systems and feedback from associates. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The stated hiring salary range is $74,353 to $94,011; compensation depends on factors including education, experience, skills, geographic location, internal equity, and market data.

Requirements

High school diploma or GED.
At least one year of experience in a formal leadership role and at least one year of manufacturing, production, or distribution experience; alternatively, a four-year college degree with comparable leadership experience gained through a role, leadership training, or internships.

Nice To Haves

Experience applying lean principles and continuous improvement to enhance operations.
Ability to manage a diverse workforce and foster an inclusive environment.
Flexibility and adaptability in changing environments and the ability to thrive in a dynamic, fast-paced setting.
A proven track record of improving safety culture and leading Kaizen initiatives.

Responsibilities

Supervise associates in assigned departments and provide resources to support throughput, minimize waste, and meet quality standards.
Identify, organize, plan, and allocate resources; collect and analyze shift and department performance information.
Identify deviations from standards, take corrective action, and audit individual productivity and quality.
Provide daily associate supervision, including record keeping, time and attendance monitoring and approval, performance evaluations, and recommendations on advancement or discipline, including progressive counseling or termination when warranted.
Manage relevant distribution and production systems and processes, such as DMS, PKMS, WMS, and KRONOS, to support timely and accurate movement of materials and orders and accurate payroll records.
Track department processing against turnaround-time schedules and production goals; analyze staffing needs and delegate work according to volume requirements.
Interview and select associates for hire or promotion; train or oversee training for new associates and process updates.
Complete administrative duties on schedule and maintain HR-related information and standardized status reporting.
Prepare a thorough operational pass-down and conduct an interactive crossover with incoming management staff.
Escalate issues beyond the role’s authority and keep senior management informed of issues that may affect service levels.
Work with the Quality Services team to maintain quality-assurance standards and ensure orders are processed completely and accurately.

Benefits

Medical and prescription drug plans, HSA, vision, dental, and Health Care FSA, beginning on the first day of employment.
15 vacation days and 12 sick days accrued annually, plus 3 personal days.
401(k) match.
Life and AD&D insurance.
Employee assistance programs.
Group legal benefits.
Tuition reimbursement.
Financial and in-kind opportunities to engage with community nonprofits.
Company match program for United Way donations.
Volunteer opportunities and in-kind drives for nonprofits throughout the year.
Casual dress code.