Operations Supervisor III, PT

The Pasha Group•Honolulu, HI

About The Position

The Operations Supervisor III coordinates and directs ILWU workers across all phases of stevedoring operations. Under management direction, the supervisor provides tactical work direction at the start of assignments and during operational execution, organizes work gangs, and assesses completed vessel or terminal operations. The role supports efficient cargo handling, productive labor relations, and safe, cost-effective loading operations that meet customer needs. The supervisor develops vessel schedules and prepares production, payroll-related, safety, and other reports, distributing them to management, customers, and others as needed. The position coordinates with customers, shippers, stevedores, agents, and vessel staff; monitors vessel production; and manages handoffs between supervisors during shift changes. It also maintains customer relationships, supports workforce teamwork and morale, keeps management informed of work status and issues, and provides feedback on procedures and equipment needs. The role ensures compliance with safety, accident prevention, workers’ compensation, union contract, and operational requirements. It evaluates employee performance and may impose corrective action within contract and grievance procedures. The work requires safe access to ships and terminals, including climbing to vessel areas and working at heights and in confined spaces. The position is available for day, night, weekend, and holiday shift work.

Requirements

Ability to competently perform the job duties described.
High school diploma or equivalent required.
At least 5 years of related marine terminal operations experience.
At least 1 year of experience supervising staff.
Thorough knowledge of port practices relating to ILWU labor contracts.
Thorough knowledge of terminal operations, stevedore operations for break bulk, ro-ro, and/or container vessels, and cargo stowage restrictions relating to hazardous cargo and vessel stability.
Working knowledge of applicable safety and accident prevention codes, regulations, and related industry and governmental regulations.
Proficiency with operations management software, including reporting functions.
Ability to make critical, time-sensitive decisions effectively under pressure.
Ability to safely drive vehicles with automatic and manual transmissions.
Ability to work effectively with minimal supervision.
Good verbal and written communication skills.
Good organizational and multitasking skills.
Basic proficiency in Microsoft Word, Excel, and Outlook.
Valid state-issued driver’s license and clean DMV record.
Transportation Worker Identity Credential required within 90 days of hire.
Availability for day, night, weekend, and holiday shift work.
Physical ability to work safely on ships and in terminals, including climbing ladders and accessing vessel hatches, cranes, equipment, and storage spaces.
Ability to lift and carry objects up to 50 pounds and work at heights up to 80 feet above ground.
Ability to bend, crouch, crawl, kneel or squat, reach overhead, climb stairs and ladders, enter and exit vehicles and vessel hatches, stand while working, work in confined spaces, move or handle objects using moderate force, and walk on uneven and sloped surfaces.
Vision sufficient to read instructions, manipulate fine equipment, navigate near fast-moving equipment, and safely operate vehicles in a busy terminal.
Hearing sufficient to understand spoken instructions and hear approaching or moving equipment in moderately noisy environments.

Nice To Haves

Bachelor’s degree in maritime operations or a related field such as business.
Experience supervising union-represented employees.

Responsibilities

Coordinate activities of ILWU workers engaged in all phases of stevedoring operations.
Provide tactical work direction to the workforce during assignments and operational plans, and assess work after vessel or terminal operations are complete.
Organize and structure work gangs to execute operations plans.
Supervise positive and productive relations with union and non-union labor while ensuring cargo is managed efficiently according to customer needs.
Develop vessel schedules and prepare production, payroll-related, safety, and other reports using computer systems or manual processes.
Distribute reports to management staff, customers, and others as required and in a timely manner.
Coordinate with and advise customers, shippers, stevedores, agents, and vessel staff on efficient, cost-effective, and safe cargo-loading methods.
Review, monitor, and report on cargo vessel production.
Coordinate handoffs to incoming supervisors during shift changes.
Develop and maintain positive customer relations by understanding customer needs and contract terms and implementing plans to address those needs.
Ensure compliance with accident prevention, safety, and workers’ compensation procedures and requirements.
Identify, report, and control hazards.
Ensure the workforce functions effectively as a team and encourage morale through regular communication and leadership.
Keep management informed of work status and emerging problems.
Maintain knowledge of applicable union contracts and ensure adherence to policy and contract procedures.
Maintain understanding of operational procedures and systems and provide feedback for improvement.
Provide management with feedback regarding equipment requirements for efficient and cost-effective operations.
Review and evaluate the performance of supervised employees and impose corrective action when warranted within contract and grievance procedures.
Perform other duties as assigned.