Operations Supervisor (2nd shift)

Operations Opportunities with ODW Logistics•Fort Worth, TX

About The Position

The Operations Supervisor coordinates and oversees the warehouse’s daily activities to maintain an efficient flow of goods and meet organizational needs. The role oversees employees across multiple warehousing departments and ensures operations are conducted in a company-relevant and cost-efficient manner. The position includes spending 50–75% of the time on the warehouse floor in a fast-paced environment.

Requirements

Problem-solving and critical-thinking skills.
Excellent verbal, written, and interpersonal communication skills.
Ability to present information and respond to questions from various individuals.
Conflict-management skills.
Relationship-building and collaboration skills.
Ability to thrive in a fast-paced environment.
Ability to hear, read and comprehend, write, and communicate.
Ability to frequently sit, type, and perform repetitive wrist motion.
Ability to continuously stand, walk, bend, squat or kneel, twist or turn, and reach on even and uneven surfaces.
Ability to focus, with or without corrective lenses, to see close and distant objects and use depth perception.
Ability to use material-handling equipment according to its specific operating procedures.

Nice To Haves

At least 1 year of supervisor experience or equivalent work experience.
Bachelor’s degree or equivalent education/work experience.
Proficiency in Microsoft Office tools.
Advanced knowledge of warehouse management systems.

Responsibilities

Oversee employees performing inbound, stocking, picking, packing, inventory, shipping, and return-processing activities across multiple warehouse functions.
Regulate daily workload and assign productivity goals based on customer demands.
Train, coach, engage, and develop employees in efficient work methods to improve accuracy, efficiency, profitability, safety, and security.
Interview, hire and/or promote, onboard, and train employees.
Support corporate training programs for direct reports and prepare team members for career progression opportunities.
Manage hourly employee scheduling through workforce management software (UKG).
Monitor hourly employee performance, year-end reviews, scheduling, and one-on-one developmental meetings.
Lead warehouse continuous-improvement projects to improve operational efficiency and customer profits in conjunction with lean management principles.
Maintain knowledge of contractual service requirements and the Key Performance Metrics used to measure performance.
Perform other duties as assigned.