Operations Supervisor (2nd shift)
About The Position
ODW Logistics is a people-focused, customer-driven third-party logistics provider offering supply chain design, warehousing, distribution and fulfillment, freight brokerage, transportation management, and e-commerce fulfillment. The Operations Supervisor coordinates and oversees daily warehouse activities to keep goods flowing efficiently and meet organizational needs. The role supervises employees across multiple warehouse departments and helps ensure operations are conducted in a company-relevant and cost-efficient manner. The position works the second shift, from 2:00 p.m. to 10:30 p.m., and spends 50–75% of its time on the warehouse floor in a fast-paced environment. The distribution center is GMP compliant for food safety; visible piercings are not allowed, and employees must wear hair and beard nets, a smock, a helmet, and steel-toe shoes.
Requirements
- At least 1 year of supervisor experience or equivalent work experience is preferred.
- Bachelor’s degree or equivalent education/work experience is preferred.
- Proficiency in Microsoft Office tools is preferred.
- Advanced knowledge of warehouse management systems is preferred.
- Problem-solving and critical-thinking skills.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to present information and respond to questions from various individuals.
- Conflict-management skills.
- Relationship-building and collaboration skills.
- Ability to thrive in a fast-paced environment.
- Ability to hear, read, comprehend, write, and communicate.
- Ability to frequently sit, type, and perform repetitive wrist motion; continuously stand, walk, bend, squat or kneel, twist or turn, and reach on even and uneven surfaces.
- Ability to focus, with or without corrective lenses, see close and distant objects, and perceive depth.
- Ability to use material-handling equipment according to its operating procedures.
- Must wear hair and beard nets, a smock, a helmet, and steel-toe shoes; visible piercings are not allowed.
Nice To Haves
- At least 1 year of supervisor experience or equivalent work experience.
- Bachelor’s degree or equivalent education/work experience.
- Proficiency in Microsoft Office tools.
- Advanced knowledge of warehouse management systems.
Responsibilities
- Oversee employees handling inbound, stocking, picking, packing, inventory, shipping, and returns processing.
- Regulate daily workload and assign productivity goals based on customer demands.
- Train, coach, engage, and develop employees in efficient work methods to improve accuracy, efficiency, profitability, safety, and security.
- Interview, hire and/or promote, onboard, and train employees.
- Support corporate training programs for direct reports and prepare team members for career progression opportunities.
- Manage hourly employee scheduling using workforce management software (UKG).
- Monitor hourly employee performance and conduct year-end reviews, scheduling, and one-on-one development meetings.
- Lead warehouse continuous-improvement projects to improve operational efficiency and customer profits in conjunction with lean management principles.
- Maintain knowledge of contractual service requirements and key performance metrics.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
